1. Introduction
Welcome to Karyana Bakery. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://karyanabakery.ca (the “Site”) and use our services (including placing orders, creating an account, subscribing to our newsletter, etc.).
2. What information we collect
We may collect the following kinds of information:
Personal identification information: name, email address, billing/shipping address, phone number, account username & password when you create an account or place an order.
Transaction information: details of your purchases, payment method (we do not store full payment card details unless required by our payment processor), order history.
Usage information: how you interact with the Site, IP address, browser type, pages visited, time spent, referring/exit pages.
Newsletter/marketing preferences: if you subscribe to our mailing list, we record your consent and preferences.
Cookies and tracking technologies: we use cookies and similar tools to enhance your experience, remember your settings, show you relevant content, and analyze usage.
3. How we use your information
We use your information for purposes including:
processing and fulfilling your orders (including shipping, invoicing, returns).
managing your account and providing customer support.
improving our Site, products and services; analyzing usage and trends.
sending you promotional emails or newsletters (only if you’ve opted in).
ensuring the security and integrity of our Site and business operations.
4. Disclosure of your information
We may share your information only as follows:
with trusted third-party service providers who help us operate our business (payment processors, shipping companies, email marketing platforms) under confidentiality obligations.
if required by law or to protect our rights, e.g., responding to a subpoena or court order.
in the event of a business transfer (sale, merger, or acquisition), your information may be transferred as an asset of the business.
5. Cookies and tracking
We use cookies and similar technologies for functionality (so the Site works properly), analytics (to understand how users use the Site), and marketing (to show relevant content/offers). You may choose to disable cookies via your browser settings, though this may affect your ability to use some features of the Site.
6. Your rights
Depending on your jurisdiction, you may have rights including:
to access the personal information we hold about you.
to correct or update your information.
to request deletion of your personal information (subject to legal/regulatory retention requirements).
to withdraw consent for certain uses (e.g., marketing).
If you wish to exercise any of these rights, please contact us at hello@karyanabakery.ca.
7. Data security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission or storage system can guarantee 100% security.
8. International transfers
If any of your information is transferred or stored in servers located in jurisdictions other than your own, we will ensure appropriate safeguards are in place.
9. Children’s privacy
Our Site is not directed to individuals under the age of 10. We do not knowingly collect personal information from children without parental consent.
10. Changes to this Privacy Policy
We may update this policy from time to time. The “Last updated” date at the top will reflect the most recent revision. We encourage you to review this page regularly.
11. Contact us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@karyanabakery.ca
